Cancellation Policy:

For  Individual bookings

• Less than 21 DAYS cancellation from booking date 50% refund of total deposit.
• Less than 14 days cancellation from booking date – 25% refund of total deposit

• Less than 7 days cancellation from booking date - 15% refund applicable, if a deposit is more than INR 7000/- (seven thousand only). For less than INR 7000/- (Seven Thousand Only) booking deposit, no refund will be given.

For group booking cancellation

• For group booking cancellation forty days prior intimation is mandatory.
• For weddings, rituals, festival periods, and times strictly no cancellation will be allowed. No refund for the cancellation.

NO REFUNDS POLICY:

• Early departures before the check-out date.
• Festival booking dates.
• Group booking cancellation refund will be entertained with a minimum 50% deduction of deposit when one month prior written intimation given to us from the date of the event or check-in date.

Moral & Civic Values :

• Guests should respect Government laws & orders. Local body laws to respect.

• Entering with illegal substances, materials, banned substances, etc are strictly prohibited.

Stay policies

• Only bonafide people or travelers are fit to stay here.
• Services are provided to the guests who are fit and fine to enjoy the hospitality. We can't serve rude impolite guests.

• Any person can stay with us who are adults as per the country's civil law and policies.

• We respect the privacy of every individual but government identification proof for age, residential address, official address, contact number, email id, etc. are mandatory during check-in or booking the stay.

• If guests fail to submit the government ID during check-in then, in that case, the room stay booking of guests will stand canceled. No refund of deposit will be entertained.

• Children or individuals below adult age should be accompanied by their parents or guardians to stay in properties.

• If guests create a ruckus or act violent then guests are not fit to stay on the property. An immediate check-out process of guests will be initiated. Guests have to leave the property peacefully clearing all the dues.

• All guests should respect the privacy of other guests to stay on the property.

• Other than above, any issues or acts if guests perform or indulge themselves which are unlawful, against civic rules, against humanity, against social values, etc. spreads hatred, threat, etc. in that case guests are not fit to stay in the property. Check-out will be done.

• Right of admission is reserved with management.

Check-In/Check-out Time :

Check-in :1 pm

Check-out is at 11 am.

Alert:

Property is not responsible for the loss of personal belongings or valuables of the guest. Take care of your own valuables.

Property Asset Management & Safety Policies

• Swimming pool usage is at the own risk of guests.

• Children should be accompanied by their parents or guardians while using the swimming pool.

• Property owners or management people are not responsible for any accident or loss due to swimming pools. Guests should enjoy responsibly.
• With unhygienic attire, carrying food, eating food, littering, etc are not allowed near or into the swimming pool.

Floods & Earthquakes (ACTs OF GOD): There are NO REFUNDS for hurricanes, earthquakes, tropical storms, or weather conditions, even if a mandatory evacuation is ordered.

CONDITION OF PROPERTY: Owners have, to the best of their ability, given an accurate description of the property and its condition. Guest understands that it is considered as reserved “sight unseen”. Our cleaning staff will have cleaned it before your occupancy. All electrical, plumbing and appliances should be in working order. The failures of operation of certain extra amenities, such as TVs, cable, games, or the Internet and WiFi service are not a basis for any refund. The owner will make every effort to have these items repaired but does not guarantee that they will be repaired during Guests' occupancy. When you arrive, if you find that the house has not been cleaned to normal standards please notify the Owner immediately. We will do our best to have Staff / Tradesmen attend to the problems but may not be able to fix everything over holidays and weekends. Under no circumstances will any of the rental money be refunded or returned because of the condition of the house. The Guest agrees to hold the Owner harmless from any liability for the condition of the house.

CLEANING & REPAIRS:

All homes have cleaning included in the total rent. Please note that cleaning does not include dishes & cooking utensils. If additional cleaning is required after you leave, the guest is entitled to pay during checkout. Guest agrees to keep house, furniture, and furnishings in good order.

Removing, adding, or changing furniture without Management's written approval shall be deemed a material breach of this Rental Agreement, and is strictly prohibited. Guests are responsible for the cost of replacement of any damage to furniture or premises and replacement of missing items.

Under no circumstances can any furnishing or linen be taken outside with the exception of those items specifically suited for the purpose.

ENTRY OF PREMISES :

• Management or Owner’s representative can enter the premises of properties without securing prior permission from Guest but shall give Guest notice of such entry immediately prior if possible and immediately thereafter.

• For inventory and maintenance purposes a property management employee may need to enter the premises. The same permission procedure applies as above. In any emergency, the Owner or management's servicing agents may enter the premises at any time without the permission of the Guest for the purposes of making repairs in an emergency.
• If Guest abandons or vacates premises, the Owner or management may, at his option, terminate this agreement, re-enter the premises and remove all Guest’s belongings.
• Pets are not allowed.

Parking :

The property will provide basic parking but will ensure no security or provide any insurance coverage for any damage / Theft if any such case arises during the guest's stay.

Housekeeping :

• There is a housekeeping service. Guests are requested to place requests for cleaning services.

Personal Property :

Guest understands that any personal property of and used by Guest is not insured by Owner or management and Owner/management shall not be responsible for any lost, stolen, or missing property of the Guest or property of Guest left after checking out.